BaubleBar Review
Last updated: · 1,200 reviews analyzed
The Verdict
BaubleBar delivers trendy, affordable jewelry with exceptional customer service, but quality is inconsistent - higher-end pieces (18k gold) hold up well while lower-tier items frequently tarnish within days to weeks. Best for fashion-forward shoppers who prioritize style over longevity and appreciate responsive support when issues arise.
The Social Verdict
Based on analysis of 1,200+ reviews across Reddit, Trustpilot, Google Reviews, Exa Web Search
Customer sentiment is polarized around quality versus service excellence. While nearly all reviewers praise BaubleBar's outstanding customer service team (particularly representatives like Morgan, Chani, and Tiffany), durability concerns dominate negative feedback. Many customers report rapid tarnishing, stones falling out, and pieces breaking within weeks, though the brand's responsive replacement policy often mitigates frustration. The consensus suggests BaubleBar succeeds as a trendy accessory source rather than long-term jewelry investment.
"Customer service was exemplary - they offered to send a replacement or refund when my necklace turned my skin green within 5 days"
— Trustpilot
"The jewelry seems really cheap, and the materials are junk. I have found Bauble Bar to be about Target costume jewelry quality"
— Reddit
"I've worn my Maddie Gold Ring Set in the shower countless times, and they refuse to tarnish"
— Business Insider
"The gold literally tarnished within 5 days. I have purchased costume jewelry from the hair store that was better quality"
— Trustpilot
Pros & Cons
Strengths
- + Exceptional customer service with quick response times and generous replacement policies
- + Extensive trendy designs and customization options including personalized pieces
- + Affordable pricing with frequent sales and promotions
- + Higher-tier pieces (18k gold, fine jewelry) show good durability
Trade-offs
- − Inconsistent quality across price tiers - lower-end pieces tarnish rapidly
- − Stones and charms frequently fall out within weeks of wear
- − Target collaboration pieces notably lower quality than main line items
Product Reviews
5 products reviewed
Pisa Bracelet
Bracelets · Gold-tone or silver-tone plated metal beads on stretch elastic cord
BaubleBar's Pisa Bracelet earns a B ProductScore of 76/100 — BaubleBar's undisputed bestseller and a social media phenomenon, this beaded stretch bracelet has sold millions of units for good reason. The color variety, comfortable stretch fit, and impulse-friendly price make it addictively collectible, though the materials are squarely in the fashion jewelry category.
Bennett Initial Necklace
Necklaces · Gold-tone plated base metal
BaubleBar's Bennett Initial Necklace earns a B- ProductScore of 74/100 — a sparkly initial pendant with a crystal accent that adds visual interest beyond standard initial necklaces. The design is cute and trendy, though the base metal construction and thin plating at $48 put it in a competitive no-man's-land between cheap and quality.
Custom Nameplate Necklace
Necklaces · Gold-tone plated base metal alloy
BaubleBar's Custom Nameplate Necklace earns a B- ProductScore of 72/100 — a budget-friendly personalized necklace that leans into the nameplate trend with a wide range of font options and fast production times. At $48, expectations should be calibrated to fashion jewelry territory — the gold-tone plating and alloy base deliver on aesthetics but not on longevity.
Alidia Ring Set
Rings · Gold-tone plated base metal alloy
BaubleBar's Alidia Ring Set earns a B- ProductScore of 70/100 — a three-ring stackable set that delivers trendy layered looks at an accessible $14-per-ring price point. The mixed textures and widths create visual interest, but the base metal construction limits comfort for sensitive skin and raises concerns about long-term wearability.
Dalilah Drop Earrings
Earrings · Gold-tone plated base metal
BaubleBar's Dalilah Drop Earrings earn a B- ProductScore of 68/100 — eye-catching crystal drop earrings that deliver serious sparkle for under $50. They photograph beautifully and make a statement at events, but the weight can cause discomfort during extended wear and the base metal posts are a concern for sensitive ears.
Key Data Points
BaubleBar maintains a 4.1-4.3 TrustScore across multiple Trustpilot regional sites with over 1,500 total reviews analyzed, with customer service consistently rated as the top strength.
Reddit users comparing BaubleBar to Target-quality costume jewelry cited brass and zinc construction as typical materials in lower-priced items under $50.
Business Insider testing confirmed that BaubleBar's 18k gold pieces like the Bennett Tennis Necklace ($148) showed no tarnishing after weeks of continuous wear, while lower-tier items showed quality issues.
Frequently Asked Questions
Is BaubleBar worth it?
Does BaubleBar jewelry tarnish?
How is BaubleBar's customer service?
Is BaubleBar or Mint & Lily better for jewelry gifts?
BaubleBar fills a specific role well: affordable, trend-driven jewelry for buyers who want variety over longevity. The B rating is fair — this is a brand that delivers on style and price but asks you to accept trade-offs on durability.
For statement pieces, gifts, and seasonal trends, BaubleBar makes sense. For everyday wear pieces you want to last years, the data suggests looking at higher-scoring alternatives. It’s not a quality issue so much as a positioning one — BaubleBar is fast fashion jewelry, and it’s good at being that.